Discrimination is Against the Law


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Soreo Hospice & Palliative Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Soreo Hospice & Palliative Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Soreo Hospice & Palliative Care:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Compliance

If you believe that Soreo Hospice & Palliative Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Christina Diaz, Compliance Officer, 2475 E. Water Street, Tucson AZ 85719, Phone 520-547-7000, Fax – 520-547-7002, Email – christina@soreo.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Compliance Officer, is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at:
U.S. Department of Health and Human Services

200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Interpretation Notice